Knowledge. Defining the Problem. Somewhat.

When we consider knowledge in the organizational or workplace environment, I would suggest that the immediate word association that emerges in most peoples’ minds is “knowledge management.” As I have already suggested,

knowledge is a kind of cognitive or conceptual dark matter that we know must exist, but measuring and quantifying it, and demonstrating its effects is a sophisticated business.

In her 2010 article Knowledge Management Definition and Solutions, Meredith Levinson begins by asserting that “there’s no [my italics] universal definition of knowledge management.” Looking at the literature, definitions of KM cover a relatively broad range of the domain. Table 1 describes some definitions of the domain.

Table 1 Definitions of Knowledge Management

The ability to manage “knowledge”. We are all familiar with the term Information Management. This term came about when people realized that information is a resource that can and needs to be managed to be useful in an organization. We can use techniques and methods that were developed as part of Knowledge Technology to analyze the knowledge sources in an organization. Using these techniques we can perform Knowledge Analysis and Knowledge Planning.Knowledge management is the management of the organization towards the continuous renewal of the organizational knowledge base – this means e.g. creation of supportive organizational structures, facilitation of organizational members, putting IT-instruments with emphasis on teamwork and diffusion of knowledge (e.g. groupware) into place.Knowledge is the full utilization of information and data, coupled with the potential of people’s skills, competencies, ideas, intuitions, commitments and motivations. Knowledge is people, money, leverage, learning, flexibility, power, and competitive advantageGiven the importance of knowledge in virtually all areas of daily and commercial life, two knowledge-related aspects are vital for viability and success at any level:

1. Knowledge assets — to be applied or exploited — must be nurtured, preserved, and used to the largest extent possible by both individuals and organizations.

2. Knowledge-related processes — to create, build, compile, organize, transform, transfer, pool, apply, and safeguard knowledge — must be carefully and explicitly managed in all affected areas.

Knowledge must be managed effectively to ensure that the basic objectives for existence are attained to the greatest extent possible. Knowledge management in organizations must be considered from three perspectives with different horizons and purposes: Effective and active knowledge management requires new perspectives and techniques and touches on almost all facets of an organization. We need to develop a new discipline and prepare a cadre of knowledge professionals with a blend of expertise that we have not previously seen.




Levinson, M. (2010). Knowledge Management Definition and Solutions. CIO Magazine. [Internet] Available from: Retrieved 23 September 2010

KM Forum Archives — The Early Days. [Internet] Available from Retrieved 24 September 2010

Related Posts with Thumbnails October 04 2010 03:00 pm | e-learning

View the original article here

Share this article

Leave a comment

Your email address will not be published. Required fields are marked *

Pricing Details

Select pricing details below:

All-in-1 LMS Software Pricing Details
All-in-1 Enterprise Learning Suite Pricing Details